Coolpad launches its exclusive experience zone & service center in India

Chinese smartphone manufacturing and integrated wireless data solutions company Coolpad, has launched its first exclusive experience zone plus service center in India for their customers. The experience centre, which will retail the brand’s offline as well as the online products, was inaugurated by Lawrence Zeng, South Asia Head, Coolpad, Syed Tajuddin, CEO, Coolpad India and Rakesh Kirar, After Sales Head, India.

Coolpad is planning to launch 6 exclusive experience zones in the coming months in cities like Delhi, Bangalore and Hyderabad. Coolpad has appointed “MARS E-Services” as front end service partner for expanding service network as Exclusive and Multi-brand in India. MARS E- Service is going to open 4 experience centers in Delhi, 1 in Hyderabad and 1 in Bangalore by end of this year. All 6 experience centers will be Coolpad exclusive.

Syed Tajuddin, CEO, Coolpad India, said, “At Coolpad we are committed to bring the best for our customers. The responses we have got from our customers over the years has been overwhelming and have said that there is always scope of improving it and making the experience even better. With the positive sentiment around Indian smartphone market, the country is preparing for the biggest growth. We expect our customers receive the best services at all our exclusive experience centers across India, by the end of this year.”

Speaking on the inauguration, Lawrence Zeng, South Asia Head, Coolpad, said, “We are pleased to launch Coolpad exclusive experience store in India, one of our most important markets. The experience centre has been opened for our very own Coolpad customers and Cool fans, so that we can deliver a personalized service and experience to them, while allowing them to have a hands-on experience of the whole range of Coolpad products before actually purchasing them. The exclusive experience centers are our commitment for the Indian market and a step further to our goal of offering the best service to our customers. "

Speaking on the opening of the first service centre for Coolpad in India, Anand Singh Rautela, Founder, MARS-E services said “We are extremely obliged by the confidence shown by Coolpad India on us. We are confident that we will meet all expectations of a reputed brand like Coolpad. It is our privilege to be associated with one of the fastest growing smart phone brand in India and we are all excited with this business association.”