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Vodafone launches its global design store in Kanpur

By Nabamita Chatterjee | Vjmedia Works | July 21, 2017

The store is a one-stop-shop with exclusive service counters on 4G, M-Pesa, Vodafone Red & Self Service Kiosk providing live and engaging experience of Vodafone's products and services.

Vodafone India recently launched its Global Design Store in Kanpur to provide interactive, convenient and satisfactory service experience to their customers.
Warm, customer friendly design, vibrant colours, easy navigation and enthusiastic customer service executives defines Vodafone’s Global Design Store at Kanpur.

Speaking on this new retail initiative, Nipun Sharma, Business Head, Uttar Pradesh (East), Vodafone India said, “The consumer has always been at the heart of everything we do. Vodafone is at the forefront to introduce innovative concepts, products and services that enrich the lives of our customers. Hence, keeping in mind the trend of increasing smart phone penetration and mobile internet usage, we have taken an innovative approach in retail design. The Global Design Store with an easy and simple design, welcoming and engaging staff will provide a one-stop shop experience platform for our customers.”

According to the telecom brand the Vodafone Global Design Store retail store has been specifically adapted and customized after testing and validating a full suite of customer insights,which are relevant to customer needs in India. Customers will be offered an array of services through special designated zones such as 4G Zone to discover and experience mobile internet, Vodafone Red Zone; - all-in one post-paid service, m-pesa Zone a unique mobile money transfer service, Self Service Kiosk; a facility for bill payment and recharge service, Vodafone Red Box; to enable customers to transfer content from an existing handset to a new age smart phone for free.

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