Last updated : May 30, 2023 12:20 pm
Health & Glow, the leading beauty & personal care retail chain has completed over 2 decades of existence. To celebrate the milestone, the brand has carved a strategic roadmap for the coming years and plans to have 300 stores across the nation and add 1000 brands to its existing portfolio in the next 1-2 years.
Since its inception, the brand's journey has been ever-evolving, having over 160 physical stores and online presence through app and website today.
With an aim to make the customer experience more convenient, the company has also launched their new-format stores, and built omnichannel features of self-checkout, click and collect and same-day delivery, allowing users to avoid queues at stores and enabling quick and contactless shopping. Talking about personalisation in beauty, Health & Glow has been a pioneer having launched a dermatologist and tech-backed skin analysis and product recommendation tool, Skin Expert, in 2019, which leverages AI to provide personalised skincare recommendations to users based on a detailed analysis of their skin type.