Last updated : January 23, 2019 7:42 pm
The event showcased transformative technologies such as Virtual / Augment reality, biometric payment systems, live 3D printing, CCTV auditing software, and apps that reinvent shopping and intelligent business systems.
The conclave saw insightful panel discussions on key areas of retail, including creating delightful customer experiences using digital, supply chain transformation, adopting the phygital way, innovations in digital payments, capturing micro-moments in digital marketing, harnessing the potential of hyperlocal technologies and Future of Point of Sale (POS) systems. An addition to ReTechCon this year was ReTechCon SME, a separate conference track within the larger Conclave, aimed at helping small and medium sized retailers overcome challenges in technology and aid in digital adoption so they too get equipped to serve the digital-savvy customer. Industry experts like Abhilasha Joshi, Business Head, Juice Salons; Bhupesh Dinger, Director – Operations, Enrich Salons & Academy; Gulshan Bakhtiani, Director, Wellness Forever and Rajiv Nair, CEO, Kaya Ltd. interacted with SME retailers.
ReTechCon 2017 also hosted the second addition of ReTech Startup Awards, to celebrate the spirit of entrepreneurship. Out of the scores of entries received, 10 shortlisted start-up companies presented 10-minute pitches to a Grand Jury. The top 3 winning start-ups were then felicitated at a ceremony the same evening. “Startups are the growth engines of the economy. With their ideas and fresh perspectives, they bring significant amount of value to the way the retail business is being driven in the most modern way. Through the Awards, we, at RAI, recognise their contribution to the growth of retail industry in India,” said Rajagopalan.