TRRAIN Awards recognize excellence in Retail

Trust for Retailers and Retail Employees of India (TRRAIN) organized their annual TRRAIN Awards in Capital. The third edition of the Award celebrates excellence in customer service by honoring front-end retail associates who have created memorable shopping experiences for their customers throughout the year.


Totally 16 regional winners were selected out of which three were selected as national winners. All these young men and women have inspirational stories.  The National Gold award was given to Gurdit Singh from HyperCity, Amritsar and the National Silver award was given to Neha Kumari Singh from Dominos, Patna. The National Bronze award was given to Sathish Pandey from Shoppers Stop, Lucknow.

The jury comprised renowned people from the F&B , Retail, Art and Literature industries. The jury was led by former Crossword Bookstore CEO, R Sriram. Other members included Samir Kukreja from National Restaurants Association of India, Amitabh Taneja from Images, Akash Sahai, MD, AIMIA, Urvashi Bhutalia, Author and Ireena Vittal an Independent Consultant.

"This year the stories of customer service excellence are exceptional. We have seen our associates using skills to serve customers at the same time increase sales,” said BS Nagesh, Founder, TRRAIN.

"This is our third year and the stories are only getting more inspirational. These are ordinary men and women with the will to do extraordinary things. The best thing is they always serve their customers with a smile,” adds Ameesha Prabhu, CEO, TRRAIN.