Last updated : January 04, 2021 10:48 am
The global economy is respond to recovery phase; the Indian market is expected to get back to normalcy with retaining customer sentiments by improved business models.
The report also portrays that the overall anxiety levels are decreasing noticeably for the first time after the pandemic panic. After spending more than half of the previous year at home, people are stepping out to shop in the physical retail. The festive season and unlock process has augmented people’s mood, spirit and sentiments so that they can return back to normalcy in a much safe manner.
As per previous experiences, even though the retail industry will keep facing confrontations in the path of moving ahead. The conventional approach will no longer attract consumers in the new-normal. Businesses should reset priorities and enhance their business models and adopt the omnichannel method to sustain in the longer run.