Shoppers Stop bags 5 awards at the Loyalty Summit Awards

India's leading fashion retailer, Shoppers Stop won multiple awards at the recently concluded Loyalty Summit. Shoppers Stop received awards for the Best Loyalty Programme in the Retail Sector (Large Format), Direct Marketing Campaign of the Year - 'Choose Your Own Gift', Best Use of Social Media to Enhance Loyalty, and Customer Choice Loyalty Programme. Adding to this, Vinay Bhatia, who heads the Marketing & Loyalty team, received the award for Loyalty Industry Personality of the Year.

"It is a very proud moment for us to receive such recognition from the industry and our peers. And any award that is based on customer choice is very special to us. This is a clear testament to the strength and equity of our prestigious First Citizen Loyalty Programme and the fantastic service our First Citizen members receive every day. Our teams put in a lot of hard work throughout the year with the ultimate focus on delighting our customers,” Vinay Bhatia, Customer Care Associate & Executive Vice President - Marketing, Loyalty & Analytics, Shoppers Stop Limited commented.

Star Retailer Awards consecutively for four years (2008, 2009, 2010& 2011) named Shoppers Stop the'Department Store of the Year'. Shoppers Stop also received the'Prestigious Loyalty' award for Customer & Brand loyalty in the'Retail Sector' consecutively for four years (2010, 2011, 2012& 2013) at the prestigious Loyalty Summit.