Vodafone launches two Global Design Stores in Delhi

With an aim to provide customers with a best in class service experience, Vodafone announced the launch of two Global Design Stores, which is in line with their'Retail of Tomorrow' initiative. Customers will be offered an array of services through special designated zones such as 3G Zone to discover and experience mobile internet, Vodafone Red Zone which is a first of its kind all-in one post-paid service; M-Pesa Zone that offers mobile money transfer service; Self Service Kiosk, a 24x7 facility for bill payment and recharge service; Vodafone Red Box to enable customers in transferring content from an existing handset to a new age smart phone for free.
 
Speaking on this new retail initiative, Apoorva Mehrotra, Business Head - Delhi, Vodafone India said, "The consumer has always been at the heart of everything we do. Vodafone is at the forefront to introduce innovative concepts, products and services that enrich the lives of our customers. Hence, keeping in mind the trend of increasing smart phone penetration and mobile internet usage, we have taken an innovative approach in retail design. The Global Design Store with its easy and simple design, welcoming and engaging staff will provide a one-stop shop experience platform for our customers.”
 
The new Vodafone Global Design Store retail concept is designed and equipped to be warm and customer friendly, to meet the evolving needs and expectations of the customers. The store offers live and engaging retail experience of Vodafone's wide range of products and services. This store has been specifically adapted and customized after testing and validating a full suite of customer insights, which are relevant to customer needs in India.

These newly launched stores are located at G 23-24, Ground Floor, Aggarwal Millenium Tower, Netaji Subhash Place and B-1/75-76, North Chajjupur, Shahdara, in Delhi. AT present, Vodafone Delhi has 43 company owned stores and 145 mini stores.