As Indians, we are not respected as much as foreigners are by the govt: Kishore Biyani
By Karan Choudhury & Alnoor Peermohamed|Business Standard | January 09, 2014
The government of the day takes foreign companies much more seriously than domestic groups, according to Future Group CEO Kishore Biyani. In a conversation with Nivedita Mookerji and Anusha Soni, Biyani says Indian retailers are doing a good job but the government does not have much respect for them.

In retail, we never felt the pain as much despite strong headwinds. But we are
facing other challenges. For instance, there are regulations on imports. India
is going through a transition phase and we believe this will also pass.
You have said Future
is not looking for foreign direct investment (FDI) in retail. Even so, does Tesco getting a go-ahead from the government change things
for you? After all, the UK retailer has passed the test of greenfield vs brownfield
issue...
Indian retailers are doing a reasonably good job. But I think as Indians, we
are not respected as much as the foreigners are (by the government), except for
the states which are taking interest. I have been seeking time from the
government of India. But you never get time. We like foreigners, we like white
skin. Everybody is looking at an event -- when will we sign with somebody.
You were in talks with
French retailer Carrefour earlier. Will you engage with them again if
there's an opportunity?
It's a journey, it keeps on happening. We are in a very comfortable position
now and opportunity will come by. It's a good sign that Tesco has passed the
brownfield test. But these approvals would be more dependent from case to case.
I hope we were white-skinned. As I have said before, our company is not a
bride, we are a bridegroom and there are no proposals.
You said FDI should
come in a calibrated manner. Do you still say that?
Well, FDI is not coming at all. If you look at the FDI challenge in
single-brand and multi-brand, the real hurdle is in the terminology. There is
no such thing as multi-brand, single-brand and cash-and-carry anywhere else in
the world. Internationally, retail is always looked at as hypermarkets,
supermarkets, convenience store, departmental store, etc. That is the
terminology. India has created its own terminology that has resulted in the
challenge. Here, if another label is sold in single-brand stores, it creates
hell of a trouble.
What about a policy
allowing FDI in e-commerce, something the government is working on?
E-commerce has again become a mess. Any e-commerce company is only running on
foreign money. There is not a single company in that space running through
Indian money.
What should be done
now?
We must revive sentiments. We are in an interesting phase witnessing churn all
around.
Are you also referring
to the political churn? What are your views on the party that's making waves -
the Aam Aadmi Party?
As a society, we are witnessing churn like never before. This (AAP's coming to
power in Delhi) is what we call a participating democracy, and I'm reminded of
a movie called 'Lincoln'.
I hope the worst is behind us.
Are you planning a
second book?
I can't say. You are compelled to write a book sometimes after jhatkas (shocks) in
life.
Who would you call
your biggest competition? Reliance?
I don't look at competition like that. We need more players to create demand.
Do you have any plans
of exit?
Why should I exit? Also, when we have exited a certain space, we have again
entered with some acquisition or the other. We are again looking at
acquisitions in the fashion space in the northern and southern parts of the
country.
Do
you still want to monetise any of your non-core assets? Do you still have
non-core?
As for monetising, I have no attachment to anything. If I get good money, I
will sell. If I get Rs 1,000 crore for Foodhall, I will monetise it. (Laughs). Yes, there's
plenty of non-core left.
What is the broad
outlook?
We are feeling good. We have just launched one of the best stores in Kolkata
and then Foodhall in Gurgaon.
You are getting 300
million customers a year. Do you have any target customer number? Also, what's
the increase in average spend that you are witnessing?
The increase in spend is in the range of 18 to 20 per cent. But we don't have
any target customer number in mind.
Are you planning
anything revolutionary in retail?
Big Bazaar Direct (a cross between e-commerce and door-to-door sales launched
recently) will be the most revolutionary thing. It will change the game every
which way.
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