Bringing Adidas and Reebok together was the biggest change: Erick Haskell
April 07, 2014
Interview with Managing Director, Adidas India

How is Adidas India's comeback strategy shaping after the fraud at Reebok?
We have bounced back quickly and strongly. Honestly, when I think about it (the
fraud), it seems like ancient history to me. We have achieved so much in the
last 18 months and from a business and brands perspective, we are miles beyond
this.
How has the business fared in the past
18 months?
Both brands (Reebok and Adidas) grew in the high double digits in 2013 and both
are profitable. We are opening stores. We brought in new brand ambassadors for
Adidas, even as we were celebrating the retirement of Sachin Tendulkar. We
brought on Virat Kohli and Rohit Sharma.
For Reebok, while we have had Mahendra Singh Dhoni as brand ambassador for many
years, we brought in Bollywood actors John Abraham and Nargis Fakhri on the
fitness side. We are now at the point of seeing the fruits of that labour. The
results have started coming in.
Could you take us through that strategy?
We were very successful in making it clear to consumers what each of the brands
stand for. For instance, Adidas is known as the multi-sports specialist. We are
focused on individual sports categories whether it is football, cricket or
running. In Reebok, we strive to be the fitness brand for India. There we cater
to fitness categories such as training, dance, aerobics. It is very much
focused on individual fitness.
A lot of my time in the last 18 months has been spent on getting the products
in the store with the right retail environment. Then we spent lot of time to
get the right brand ambassadors. For instance, Virat Kohli is a very strong
emblem of what the Adidas brand stands for. The timing was ideal.
With Sachin Tendulkar stepping out, we had Virat taking on that mantle that
Sachin had for better part of 17 years. Sachin is still the Adidas brand
ambassador but he has taken on a different role. He is mentoring many of our
younger cricketers. We have twenty young cricketers on the Adidas side.
How have things changed at Adidas India
from 2012 (when the company was hit by the fraud)?
For the first time, we are getting a lot of management leverage by overseeing
both the brands. Historically, the brands were run somewhat separately —
separate back office and teams. One of the first things I did was to bring the
brands together to get more management efficiency. That probably is the single
biggest change from a business standpoint.
How much impact did the fraud have on
business and brand image?
I don't want to comment on the financial part. Hundreds of articles have been
written about it and it is all out there to be seen. Our consumer research
shows there was no impact on the brands. Consumers, by and large, disregarded
this (the fraud). Even my business results show there was no impact.
There was a one-time (financial) impact to get through the crisis. But we
bounced back very strongly. If I look at the nature of the business now and the
loyalty of the consumers, I don't see any impact whatsoever.
Investigators had raised governance
issues. Has the company taken cognisance of these concerns?
When I came in, I had to attend to some control issues. That was the first job
I did. I put in place checks and
balances. What we have in the company now is world-class corporate governance.
I don't have concerns that what happened in the past can be repeated.
What were the key lessons?
The biggest lesson is you need to have a robust set of controls in place. You
need to have those systems in place, to have those red flags and alarm bells if
someone is inclined to do wrong things. We have put strong controls in place to
allow building brands in India.
The investigation report also pointed to
governance lapses at the headquarters. Has that been corrected?
The company itself was the victim. The company identified the problem and was
the whistleblower. That was borne out by the report.
In fact, nobody on the executive board from the headquarters was charged in
that report. That was the reflection of the reality of the case — that we were
the victim, rectified any control issues locally and moved quickly to focus on
the business.
So what are the business targets for
year 2014?
2014 is a big year for us especially on the Adidas side as we go into the
(Fifa) world cup. A lot of our activities
this year are football-based. We continue to open stores for both brands. We
are just under 1,000 stores for both brands - around 600 Adidas and 350 Reebok
branded stores. My intension is to open another 50 stores for each of the
brands this year.
Will it be fair to say that Adidas will
now be the mother brand for the Group, driving the topline?
They are both growing at almost equal pace, and I won't call either of the
brands as mother brand. We work very hard to get their positioning right - not
only in India but globally. They are independent brands that represent
different things to consumers.
How important would be the World Cup
FIFA event in re-cooping market share in India?
It will be a massive event for us globally and we will celebrate it in a big
way in India. I would not relate it to 2012 in anyway. Every four years for a
brand like Adidas, whose heritage is in football, the World Cup is a massive
event.
What is important in India context is that in 2014 - compared to previous years
- you are seeing a rapidly growing interest in sports in general - be it
through viewership or participation. We will not only do advertising campaigns
and events around football, but also lot of grass root activation. There is an
emerging sports culture in India, and we as a brand would like to be part of
that growth.
How big a business opportunity is the
World Cup for you?
Football, running, and the women's business are driving our business in India.
Cricket will always be important in India, but we see people from viewership and
participation stand point focusing on other sports - be it football or
basketball. For Fifa World Cup we will be very active across all media- TV,
print, and supported in a big way by digital. This will be the single biggest
campaign that Adidas India has ever done.
Have you felt the impact of momentum
loss in economy's growth in your business?
We haven't seen any slack in demand as in some other industries such as
automobiles or luxury goods. We are fortunate to not experience any slowdown in
overall demand for sportswear and sporting goods. The demographics of our
industry are very supportive of growth.
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