Retail HR Tech Summit held in Mumbai

The Retailers Association of India (RAI) recently organised the inaugural 'Retail HR Tech Summit' in Mumbai, aimed at providing a platform for Retail HR Leaders to address industry challenges and capitalise on emerging opportunities. Speaking about the theme of the Retail HR Tech Summit, Kumar Rajagopalan, CEO, Retailers Association of India, said, “At the forefront of the Retail HR Tech Summit, our aim is to illuminate how technology can revolutionise HR practices within the retail sector. This inaugural event is not just a conference; it's a crucial step towards understanding and harnessing technology to enhance recruitment processes, foster employee development, and cultivate a positive organizational culture. This summit is a pivotal point for industry leaders to collaborate, learn, and shape the future of retail HR through technology.” 

The summit's highlight was the keynote address by R. Swaminathan, Chief People Officer, WNS. During the address, he expressed, "Technology is no longer merely a tool, but an active participant in our workplace, facilitating complex decisions and shaping business outcomes. We are at a juncture where the synergy between technology and human intelligence is crucial for creating sustainable and engaging experiences for our customers and employees. The first Retail HR Tech Summit is a testament to the evolving landscape where HR is harnessing technology's enormous potential to drive organizational growth and success." 

The day long summit had various panel discussion with HR leaders deliberating on some critical discussion such as ‘The Art and Science of Selecting the Right HR Tech Solutions and Enablement Partners’, ‘Enhancing Retail Performance: Unleashing the power of HR analytics for organization Profitability’, ‘Upskilling and Reskilling in Retail: HR Tech for Continuous Learning’, ‘Nurturing Tech-Savvy HR Leadership: Strategies for Developing HR Executives in the Digital Era,’’ Nurturing Tech-Savvy HR Leadership: Strategies for Developing HR Executives in the Digital Era’, among others. 

Retail HR leaders speaking at the summit included, Adhir Mane, CHRO - Corporate, Raymond; Harsh Aparanji, Chief HR Officer, Landmark Group, India; Raghvendra D Singh, Vice President - HR Platforms & Systems, Reliance Retail; Anjali Goel, Head HR, V-Mart Retail; Santosh Vuppala, Head - Analytics and Insights, Titan Company; Venkat Iyer, Head- People & Organisation (Retail), Puma Sports India; among others.