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Retail Robotics: Thailand’s new Central Food Hall features robots and stores in stores

By Retail4Growth Team | December 21, 2020

Located in the suburb of Ladprao, the Food Hall features Smart Product Sampling Robots, Welcome Lady, and Product Ambassador ready to answer questions and help recommend products.

Central Food Retail has opened its 12th Central Food Hall featuring robots and store-in-store concepts. Located in the suburb of Ladprao, the Food Hall features Smart Product Sampling Robots, Welcome Lady and Product Ambassador ready to answer questions and help recommend products.

The food hall has introduced a customer assistant robot called ‘Nong Sukjai’, which will assist with the Thai Chana check in, take shoppers to various zones and recommend special promotions as well as contacting human staff when needed.

“Central Food Hall, Ladprao came from the idea of giving customers a venue for in store experience in every sense,” said Sujita Phengoun, COO large format at Central Food Retail.

“We are dedicated to improving the shopping experience seamlessly and presenting a unique experience that is different for consumers.”

Central Food Hall houses 12 zones, including Produce, James The Butcher, The Baker, Asian Foods, Healthful and Petster. The food hall offers an assortment of more than 30,000 products from Thailand and overseas.

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