This hyperlocal app is championing for ‘Quality Commerce’

It’s perhaps time for the Q word in Quick Commerce to be rewritten. As India’s online grocery market hits an inflexion point, LoveLocal, a Mumbai-based hyperlocal e-commerce app, is leading what it calls “a powerful alternative to the quick commerce rush” with a first-of-its-kind “Quality Commerce” model. Usurping the status quo, this customer-first model, the company says, is anchored in quality, trust, and local empowerment. 

With plans to grow 15X over the next 12 months and expand into new cities in 2026, LoveLocal is steadily building a scalable, tech-enabled model designed for long-term impact. At the core of its functioning, the brand is reimagining how fresh groceries should be brought online through the neighbourhood retailers consumers already know and trust. 

The company says it is championing the need for ‘Quality Commerce’ by solving real consumer problems of freshness and quality in the fruits, vegetables, meat, fish and handpicked 

groceries categories. “Partnering with trusted neighbourhood stores ensures free delivery and free replacements on all orders. Features like the video-based shopping experience, allow customers to virtually step inside their neighbourhood store and see what’s on the shelves,” says the comapy. LoveLocal says it further ensures products are delivered within two hours, preserving freshness and convenience. It is also launching slotted delivery and express delivery options to better serve consumers’ different shopping needs. 

LoveLocal leverages the existing retail network as fulfilment hubs, making the model both cost-efficient and community-driven. It also equips small retailers with a complete digital operating system, including digital storefronts, logistics support, payment solutions, marketing tools, and business analytics 

LoveLocal says it is building a consumer experience that connects quality with convenience. “By combining digital enablement with deep-rooted community trust, the brand is setting a new benchmark for how India shops for everyday essentials,” it adds. 

Akanksha Hazari, Founder & CEO of LoveLocal, said, “Quality and trust are a consumer’s primary needs when shopping for fresh groceries. We solve this problem by tapping into what already works - customers’ trust in their local retailers. Our vision is bold: to build the everything store for everyday needs by taking 1 lakh retailers online and creating India’s most inclusive e-commerce network. With this network, the future of shopping is not a dark store but your trusted local retailer. Where a delivery is not just made quickly, it’s made right. Quality commerce."